Privacy - Books and Scribes

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	Conducting business ethically and ensuring privacy is critical to maintaining the public’s TRUST AND ACHIEVING SUCCESS IN A DYNAMIC AND COMPETITIVE BUSINESS CLIMATE. Privacy responsibility extends not only to protection of customer account information but also to the privacy of conversations and to the flow of information in data form. Subsidiaries and affiliates of BOOKS AND SCRIBES understand that the trust of our customers necessitates vigilant, responsible privacy protections. Scope This Privacy Policy applies to BOOKS AND SCRIBES’ customers. It explains how the provider of your Service, as set forth in the applicable Terms of Service (individually and collectively referred to as “BOOKS AND SCRIBES”, collects and uses certain types of information in order to provide you, the customer, with a more complete and more satisfying communications and entertainment experience. It also explains the steps BOOKS AND SCRIBES takes to safeguard your information. This Privacy Policy includes the BOOKS AND SCRIBES Children’s Privacy Policy, which applies to children’s personal information collected on BOOKS AND SCRIBES sites. Please read this Privacy Policy carefully. Before using your Service, you must agree to this Policy. This Policy is available online at booksandscribes.com. Information we Collect Account Information: Account Information consists of contact information, and billing/user information. Account information does not include any usage information. Contact Information: Information that allows someone to identify or contact you, including, for example: Your name, address, telephone number, and email address. BOOKS AND SCRIBES and its affiliates that provide you with Services obtain your contact information when you order and register for Services. Contact Information may also be publicly available from other sources. Billing/User Information: May includes information about your Services and account such as, transaction information, charges you have incurred (whether recurring or one-time), payments you have made, your Social Security number and/or credit card information, passwords and usernames. It also may include level of service (e.g., package subscription) and service history (e.g., service issues and resolutions). Usage Information: Means information about how you use the BOOKS AND SCRIBES webpage (pages you view, how much time you spend on each page, the links you click and other actions taken) when using your BOOKS AND SCRIBES Services. Usage Information means information about viewing, game, recording, and other navigation choices that you make when using BOOKS AND SCRIBES web page. Aggregated Information: Billing User Information, Transaction Information and Usage Information may be aggregated (i.e. combined with other customers’ information). When aggregated, your information is not associated with your contact information or other information would identify you individually. How we use your information Account Information: BOOKS AND SCRIBES uses your account information to initiate and provide your Services and to respond to your questions or problems. We use Account Information to bill you for your Services and for purchases made through your Services. We also use Account Information to communicate with you regarding service updates as well as offers and promotions for features and services, to personalize BOOKS AND SCRIBES sites based upon your interest, and to personalize BOOKS AND SCRIBES webpage based upon your interests, and to exclude you from offers for services you may already have. Transaction Information: BOOKS AND SCRIBES uses your Transaction Information for billing purposes and to determine which offers and promotions we will communicate to you. Your Transaction Information also helps us to enhance your communications and entertainment experience with customized content and advertising. Usage Information: BOOKS AND SCRIBES uses Usage Information to personalize your Services, to recommend content, and to select advertisements or other promotions for you based upon your interests. Aggregated Information: BOOKS AND SCRIBES uses Aggregated Information to troubleshoot technical issues, measure audiences, generate demographic profiles, analyze viewing trends and patterns, and for other marketing and research purposes. How we share your information Third Parties: BOOKS AND SCRIBES does not share your information with third parties, including advertisers, for their marketing purposes. Contractors: BOOKS AND SCRIBES uses third parties to help with some of our operations. These third parties may have access to Account Information, Transaction Information, and anonymous Usage Information for a specific purpose (anonymous information is not associated with your Contact Information or other information would identify you individually). For example, a shipping contractor may need your Account Information for shipping purposes; an accounting firm may need your information for billing purposes. Legal Obligations/Fraud: While your Account Information may be personal to you, these records constitute business records that are owned by BOOKS AND SCRIBES. As such, BOOKS AND SCRIBES may disclose such records to protect its legitimate business interests, safeguard others, or respond to legal process. Specifically, BOOKS AND SCRIBES provides account information to collection agencies and/or credit bureaus. We may disclose your information in response to subpoenas, court orders, or other legal process, or to establish or exercise our legal rights or defend against legal claims. We may also use your information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Service Terms or the Acceptable Use Policy, or as otherwise required or permitted by law. How we safeguard your information In order to secure the information BOOKS AND SCRIBES collects, prevent unauthorized access, maintain data accuracy and ensure only appropriate use of information, BOOKS AND SCRIBES ahs established appropriate physical, electronic and managerial safeguards. We require caller/online authentication before providing Account Information so that only you or someone who knows your Account Information will be able to access or change the information. BOOKS AND SCRIBES uses various practices, including authentication, to secure your sensitive information. Additional Information for BOOKS AND SCRIBES Access by Children and Children’s Privacy Policy. Your BOOKS AND SCRIBES terms of Service explain the terms and conditions under which you may establish children’s accounts. While the TOS require that members be 18 years or older, a member may establish a children’s account for a child under the age of 13 – provided that the member is the parent or legal guardian (“parent”) of the child. BOOKS AND SCRIBES uses the BOOKS AND SCRIBES Family Account Process to verify that a parent consents to our collection and use of personal information from their children and to their child’s use of BOOKS AND SCRIBES services. Information Collection and Use When someone under the age of 13 attempts to create a BOOKS AND SCRIBES account, we ask that he or she have a parent establish a BOOKS AND SCRIBES family account in order to obtain parental consent. When any user creates a BOOKS AND SCRIBES children’s account for a child under the age of 13, we require name, email address, birth date, gender, zip code, occupation, industry, and personal interests. BOOKS AND SCRIBES uses this information collected on children’s accounts to create and maintain accounts, for research, to customize the advertising and content seen on our pages and for other marketing purposes. BOOKS AND SCRIBES will not contact children under the age of 13 about special offers or for marketing purposes without parental consent. Under the Children’s Online Privacy Protection Act (COPPA), no web site operator can require, as a condition of participation in an activity, that a child under the age of 13 disclose more information than is reasonably necessary. BOOKS AND SCRIBES abides by this requirement. Ability to Update or Delete Information Parents are allowed to review, edit, update, and delete information relating to their child’s BOOKS AND SCRIBES children’s account, at any time, by logging into the children’s account and accessing the Account Information screen (s). In addition, children may be permitted to review, edit, update, and delete information relating to their BOOKS AND SCRIBES children’s accounts. If a parent chooses not to allow us to further collect or use a child’s information, parents can contact BOOKS AND SCRIBES and suspend the account. Please note that information about a child may remain in back-up storage for some period of time after a request for deletion of that child’s account. This may be the case even though no information about that account remains in our active user databases. BOOKS AND SCRIBES will happily address any concerns about our children’s Privacy Policy or inaccuracies regarding your or your child’s personal information. You may email us at booksandscribes.com, or call us at 916-337-4531. For information regarding the collection and use of personal information by BOOKS AND SCRIBES, including children’s information, see the BOOKS AND SCRIBES privacy. Public Forums: If you use a forum or chat room on BOOKS AND SCRIBES web page, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. BOOKS AND SCRIBES is not responsible for personally identifiable information you choose to submit in these forums. How you can review your information Contacting Us. BOOKS AND SCRIBES will address any concerns about applicable privacy policies or inaccuracies regarding your Account and Transaction information. You can contact us a tbooksandscribes.com or 916-337-4531 if you request that certain parts of your account and transaction information be changed; we will make any necessary changes. How we may change this privacy Policy BOOKS AND SCRIBES wants you to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we decide to make a material change to this Privacy Policy, we will provide you with advance notice of at least 30 days by posting a prominent announcement on our Web site so that you can determine whether to continue your Service. Please periodically check our site for changes to this Privacy Policy.